Can't get Disqus Comment System to Display

Daniel Benson
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10 months 12 hours ago #1984 by Daniel Benson

Can't get Disqus Comment System to Display was created by Daniel Benson

I have installed the plugin on Jooma 4.4.3 and configured it as follows:

The JoomlaGeeks tab shows in my articles and is enabled, but I am not seeing the Disqus panel at the bottom of any articles. I have read through the documentation but nothing there seems to help or suggest what I am doing wrong. Any ideas?

If I view the page source, the disqus code is being generated but it's not being displayed:

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Thanh Nguyen
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9 months 4 weeks ago #1985 by Thanh Nguyen

Replied by Thanh Nguyen on topic Can't get Disqus Comment System to Display

Hi Daniel,

Please send me url of your site for checking if there is any Javascript error that blocked displaying of Disqus comment form.

Thanh Nguyen
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9 months 4 weeks ago #1986 by Daniel Benson

Replied by Daniel Benson on topic Can't get Disqus Comment System to Display

Hi Thanh,

www.horrordna.com is the site.

Specifically on article pages like this: www.horrordna.com/movies/out-of-darkness...cumming-movie-review

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9 months 4 weeks ago #1987 by Thanh Nguyen

Replied by Thanh Nguyen on topic Can't get Disqus Comment System to Display

Hi Daniel,

In the console, I see error message the script of Disqus is refused to load.
Please check if you added the domain of your website to the list trusted domains.
help.disqus.com/en/articles/1717301-i-m-...nable-to-load-disqus

Thanh Nguyen
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Daniel Benson
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9 months 4 weeks ago #1988 by Daniel Benson

Replied by Daniel Benson on topic Can't get Disqus Comment System to Display

Hi Thanh,

Thank you! I didn't have my domain added to the trusted list, but also I have a Content Security Policy in my .htaccess file which was blocking any scripts running unless allowed.

After I've corrected both issues it's showing now. Thanks again

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9 months 4 weeks ago - 9 months 4 weeks ago #1989 by Daniel Benson

Replied by Daniel Benson on topic Can't get Disqus Comment System to Display

Hi again Thanh,

Now I have the opposite issue! Although Disqus displays, I cannot seem to control which categories it displays on. My settings are as follows:

However, Disqus still displays on the pages in categories that are not selected e.g.

[Not Selected] www.horrordna.com/contests/win-horrors-o...ck-museum-on-blu-ray
[Selected] www.horrordna.com/movies/out-of-darkness...cumming-movie-review

Both are showing the Disqus panel below. Any idea how to fix this? I have tried changing to Exclusive mode and picking the opposite categories but the issue remains.

Last edit: 9 months 4 weeks ago by Daniel Benson. Reason: Weird link added by imgbb

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9 months 3 weeks ago #1990 by Daniel Benson

Replied by Daniel Benson on topic Can't get Disqus Comment System to Display

Hi Thanh,

Any thoughts on the issue above?

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Thanh Nguyen
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9 months 2 weeks ago #1991 by Thanh Nguyen

Replied by Thanh Nguyen on topic Can't get Disqus Comment System to Display

Hi Daniel,

I have just re-checked this feature on our demo site, and it still worked proplery.

Please check if you manually enable this plugin for those articles.
If so, please disable this setting in the article settings and check again if it works as you expected.
www.joomlageek.com/documentation/plugin-...ity#article_settings

Thanh Nguyen
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9 months 2 weeks ago #1992 by Daniel Benson

Replied by Daniel Benson on topic Can't get Disqus Comment System to Display

Hi Thanh,

Yes, I checked but my options are set to automatic. I have many thousands of articles, so setting manually wouldn't be an option for me.

I have my categories set, but the plugin does not seem to obey them.

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